Need a hand?
Tell us what's wrong
Write to the RewardsX team. You don't need an account - leave your name and email and we'll reply there.
Have an account?
Sign in first and your request lands in your account, alongside everything else you've asked us.
Sign inResponse time
We answer most requests within one working day. Complex ones can take a little longer.
What happens next
You'll get an email confirming the request, and another one every time we reply.